ID Scan Verification Intermittent Outage

Incident Report for KID

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 18:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2025 - 18:47 UTC

Update

We are continuing to investigate this issue.
Posted Nov 04, 2025 - 18:47 UTC

Investigating

We are currently investigating this issue.
Posted Nov 04, 2025 - 18:41 UTC
This incident affected: Family Portal.